How do I return or exchange a product?
If your purchase does not fit with what you expected, you can request a change or a refund by writing an email with the details to [email protected]. We accept exchanges and returns for a period of 15 days from when you receive the order. You must send us the items to our offices and we will assume the cost of the new delivery in case of change.
What payment methods are there?
You can make your payment by credit card. Follow the instructions at the end of your purchase and if you have any questions or problems write us through the instant chat on the web or to [email protected]
What do I do if the product is currently sold out?
Write us through the instant chat on the web or at [email protected] and we will inform you of the expected date of replacement or, if there is a possibility, we will do it for you.
In how much time will my request be delivered?
We work with an express courier service for Spain (peninsula) so that as soon as we have prepared the package it takes only 1 day to reach the destination. We want you to receive your purchases as soon as possible. But if there is something that urges you or that requires a specific delivery date, you can consult us.
Any question or suggestion?
Do not hesitate to write to us at [email protected] or through our instant chat on the web. We love to assist you.