Payment and delivery

What payment methods are available?

You can pay with Visa, American Express, Mastercard, Apple Pay, Google Pay, Bizum and Klarna.

What is the shipping cost?

Shipping to Spain or Portugal 5€. Free for orders over 60€. They are made with Correos Express with 24-48h service since the preparation of the order is completed.
Shipments to Canary Islands or Ceuta or Melilla 15€.
Shipping to Italy, France or Germany 10€. Free for orders over 150€. They are made with UPS with 48-72h service since the order preparation is completed.
Other international shipments, you will be able to see the cost depending on the country at check out. They are shipped with UPS.

What do I do if the product is currently out of stock or comming soon?

You have the possibility to click on "Join the list". This way you will receive an email as soon as the article is available again.

How long will my order take to arrive?

We work to ensure that orders are shipped as soon as possible. We like to put a lot of care in preparing each package as if it were unique.

National and Portugal shipments from 5 to 7 working days. In times of high volume of orders may be delayed up to 7 to 10 working days.
Shipments to the Canary Islands from 7 to 15 working days.
International shipments in 7 to 10 working days.
Customized or "pre-order" items require additional preparation time, the estimated shipping time is specified in the description of each product. If the order contains multiple items, the shipment will be made when all items have arrived.

Returns and Exchanges

How do I return or exchange a product?

If your purchase does not match what you expected, you can make an exchange or a return.

We accept returns and exchanges for a period of 14 calendar days from receipt of order. 14 calendar days from the reception of the orderWe accept returns and exchanges within 14 calendar days of receipt of the order, as long as the products are in perfect condition, with their tags and have not been used or washed. We do not accept cancellations, exchanges or returns of personalized items with initial or name, or items from Baby Care (cosmetics, brush or sponge).

If the return corresponds to an order that includes a gift item for a minimum purchase and in the event that with the return the conditions of the basis of the promotion are not maintained, the money will be returned in the form of a voucher to the wallet.

To initiate an exchange or a returnplease access the following link: Exchanges and returns portal.

When requesting an exchange or refund, you will have two options to choose from:

Original payment method. You will receive the money in the same way you paid once the items have been shipped and checked. Reimbursement may take up to 7 working days, depending on the bank.
Gift Card. You will receive an email from Rever with a code to redeem in our online store for the full amount of the items once received and reviewed. No additional shipping cost.

Return shipping costs are as follows:

Shipping from Spain or Portugal: 5€.
Shipments from the Canary Islands, Ceuta or Melilla: 15€.
Shipping from Italy, France or Germany: 10€.
Shipments from European Union countries (excluding Spain, Portugal, Italy, France or Germany): 15€.
Shipping from outside the European Union: 30€.

You do not need to send the items in the same box or packaging in which you received them, as long as they are well protected.